The edge case is everyone

Talk by Lex Liley, Willie KingPart of Figma Config 2026

Mezzanine stage, Moscone Center, San Francisco, CAand Online

Most communication technology was built for an able-bodied world. For more than 11 million Americans who are Deaf or Hard of Hearing, a phone call can still be a barrier. Willie King (T-Mobile) and Lex Liley (Kettle) share how their teams partnered with the Deaf and Hard of Hearing community to challenge assumptions about voice communication, and why solving hard accessibility challenges leads to better experiences for everyone.

Related topic

  • Deaf & Hard of Hearing

    Accessibility for Deaf people, hard-of-hearing people, and sign language users. Covers captions, transcripts, sign language interpretation, and visual alternatives to audio.