The Illusion of the Rational User
Talk by Radostina (Ina) Tsvetkova Part of Agile Testing Days 2026
Talk arguing for testing that reflects real-world unpredictability, mental effort, and emotional impact — particularly for users with cognitive disabilities, ADHD, trauma histories, or anxiety, whose interactions rarely follow the linear ‘happy path’.
Related topics
- Accessibility Testing
Manual and automated evaluation of digital products against accessibility requirements, covering audits, tooling, user testing with disabled people, and integration into QA workflows.
- Cognitive Accessibility
Designing for people with cognitive and intellectual disabilities, memory differences, and learning difficulties. Covers plain language, clear navigation, predictable interfaces, and reducing cognitive load.